We aim in making your visit on our website as pleasant and safe as possible. Please find below Raven & Wood Agency’s privacy policy. If you have any further questions, please contact us mail[a]ravenandwood.agency. Thank you!

Tavoitteenamme on, että vierailusi verkkosivuillamme on mahdollisimman miellyttävä ja turvallinen. Alla lisää tietoa Raven & Wood Agencyn yksityisyyssuojasta englanniksi. Mikäli kaipaat lisätietoja, otathan meihin yhteyttä mail[a]ravenandwood.agency. Kiitos! 

What is the GDPR?

The General Data Protection Regulation (GDPR) is an EU law on data protection and privacy for all individuals within the European Union. For more information, please visit Wikipedia: General Data Protection Regulation.

What this privacy policy covers

This policy covers how Raven & Wood Agency (“Raven & Wood Agency,” “Raven & Wood,” “we,” “us,” or “our”) treats personal information that it collects and receives on https://ravenandwood.agency. We are not in the business of selling information about you: we use information shared with us for the sole purpose of running and improving our services. This notice tells you what information we collect, steps we take to protect and secure it, how we use and share information, and finally, how you can contact us with questions or concerns.

Service provider: Persona

Raven & Wood Agency’s web service is hosted by Persona and is subject to their privacy policy. Privacy policy of Raven & Wood Agency is largely based on Persona’s privacy policy, which may or may not contain terms as protective as this privacy policy. By using our website, you are agreeing to be bound by Persona’s privacy policy.

Information we gather

Raven & Wood Agency collects personal information when you register with us or use Raven & Wood products or services. This information is limited to your name, email address, and any information you post on your site. Raven & Wood Agency may also collect personal information if you enter into promotions or sweepstakes.

Raven & Wood Agency may automatically receive and record information on our server logs from your browser, including your IP address, cookies, and the pages you request. We use information for the following general purposes: products and services provision, identification and authentication, services improvement, support, contact, research, and anonymous reporting.

IP address

Raven & Wood Agency may occasionally obtain IP addresses from users depending upon how you access our web sites. IP addresses, browser and session information may be used for various purposes, including but not limited to:

•  Diagnose and prevent service or technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP.
•  Estimate the total number of users visiting Raven & Wood Agency's websites from specific geographical regions.
•  Help determine which users have access privileges to certain content, services or resources that we offer.
•  Monitor and prevent fraud and abuse.


A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website's computers and stored on your computer's hard drive.

If you reject all cookies, you may not be able to use Raven & Wood Agency’s services or products that require you to "sign in" and you may not be able to take full advantage of all offerings.

You can configure your browser to accept all cookies, reject all cookies or notify you when a cookie is set.

Raven & Wood Agency uses its own cookies for a number of purposes, including to:

•  Require you to re-enter your password after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.
•  Keep track of preferences you specify while you are using the Raven & Wood Agency sites, products and services.
•  Estimate and report our total audience size and traffic.
•  Conduct research to improve the content and services provided on the Raven & Wood Agency’s sites, products and services.

Information use, sharing and disclosure

Raven & Wood Agency does not share personal information we learn about you from your use of our websites, products and services with others except as described in this policy.

We may use or share your personal information where it is necessary to complete a transaction, to operate or improve our products and services, or to do something that you have asked us to do.

From time to time, Raven & Wood Agency or a partner may sponsor a promotion, sweepstake or contest on Raven & Wood Agency. You may be asked to provide personal information including name, email address or home address or to answer questions in order to participate. This information will be used strictly for the purpose of notifying and arranging delivery of promotional items to the person selected.
When you register for Raven & Wood Agency, we collect user-submitted account information such as username and email address to identify users and send notifications related to the use of the service.

When you post content on our website, you have the ability to post content which may include personally identifiable information about yourself.

If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
Raven & Wood Agency may share personally identifiable information about you under the following circumstances:

•  We may share your personal information to respond to subpoenas, court orders, or legal process, to establish or exercise our legal rights or, defend against legal claims and if in our judgment in such circumstances disclosure is required or appropriate.
•  We may share your personal information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our various terms of use, or as otherwise required by law.
•  As we continue to develop our business, we may also buy or sell all or part of our business. In such transactions, personally identifiable information you have shared with us is generally one of the business assets that will be transferred. The transferred personally identifiable information will remain subject to the promises made in this privacy policy or subsequent policies to which you have consented.

Changes to this privacy policy

Raven & Wood Agency may revise, modify or update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your particular Raven & Wood Agency account or by placing a prominent notice on our site.

Confidentiality and security

No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make efforts to ensure security on our systems.

We use physical, electronic, and procedural safeguards to protect personal information about you.

In certain areas, Persona – the service provider for Raven & Wood Agency website – uses industry-standard SSL-encryption to protect data transmissions. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.

Data transfers

Persona – service provider for Raven & Wood Agency website – as well as Persona’s data storage, resides in the United States. Persona states: no matter where you are located, you consent to the processing and transferring of your information in and to the US and other countries. We have legally certified to commit to comply with the Privacy Shield Framework and Privacy Shield Principles.  Such commitment is legally binding and enforceable under US law and satisfies the data privacy laws of the EU and Switzerland. 

Contacting Raven & Wood Agency

If you have a privacy concern regarding Raven & Wood Agency, or this policy, and if you cannot satisfactorily resolve it through the use of those sites, products or services, please send us a message to mail[a]ravenandwood.agency. Thank you!



Raven & Wood Agency
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Raven & Wood Agency
Rue Jean Chapelié, 5
1050 Brussels

VAT BE647873490
© Raven & Wood Agency, 2018 | Privacy policy